Privacy policy

1.INFORMATION WE COLLECT

We may collect the following information:

  • Name
  • Billing and shipping address
  • Email address
  • Telephone number
  • Order and transaction information
  • Product preferences
  • Customer service communications
  • IP address
  • Browser, device, and operating system information
  • Website activity and cookie information
  • Marketing preferences

Payments are processed through authorized payment providers. We generally do not directly receive or store your complete payment card number.

2.HOW WE USE INFORMATION

We may use personal information to:

  • Process and deliver orders
  • Confirm payments and prevent fraud
  • Provide customer support
  • Process cancellations, returns, and refunds
  • Send order and shipping updates
  • Improve our products and website
  • Maintain website security
  • Comply with legal and tax obligations
  • Measure advertising and website performance

3.COOKIES AND SIMILAR TECHNOLOGIES

We may use cookies, pixels, and similar technologies to operate the website, remember preferences, analyze traffic, prevent fraud, and measure advertising performance.

You can manage cookies through your browser settings and any privacy controls available on our website. Disabling certain cookies may affect website functionality.

4.HOW WE SHARE INFORMATION

We may share necessary information with service providers that help us operate our business, including:

  • Ecommerce platform providers
  • Payment processors
  • Shipping and fulfillment providers
  • Customer support providers
  • Website hosting and security providers
  • Analytics and advertising providers
  • Professional advisers and government authorities when legally required

These providers may only use information as permitted by their agreements with us and applicable law.

We do not sell personal information for money. Certain analytics or advertising activities may be considered “selling,” “sharing,” or targeted advertising under some state privacy laws.

5.DATA RETENTION

We retain information only for as long as reasonably necessary to process orders, provide services, resolve disputes, maintain business records, and meet legal, tax, and accounting requirements.

6.DATA SECURITY

We use reasonable administrative, technical, and organizational safeguards to protect personal information. However, no online system or method of transmission can be guaranteed to be completely secure.

7.YOUR PRIVACY RIGHTS

Depending on where you live and applicable law, you may have the right to:

  • Access personal information we hold about you
  • Correct inaccurate information
  • Request deletion of information
  • Obtain a portable copy of certain information
  • Opt out of targeted advertising or certain data sharing
  • Withdraw marketing consent
  • Appeal a decision concerning a privacy request

To submit a privacy request, email support@breadease.com with the subject line “Privacy Request.”

We may need to verify your identity before completing the request. Where applicable, we will respond within 45 days or within the period required by law.

To appeal a decision, reply to our decision email with the subject line “Privacy Appeal.”

8.MARKETING COMMUNICATIONS

You may unsubscribe from promotional emails by using the unsubscribe link in the message or contacting support@breadease.com.

You may still receive non-promotional communications concerning orders, returns, refunds, security, or account activity.

9.CHILDREN’S PRIVACY

Our website is not intended for children under 13. We do not knowingly collect personal information from children under 13.

If you believe a child has provided personal information to us, contact support@breadease.com.

10.THIRD-PARTY LINKS

Our website may contain links to third-party websites. Their privacy practices are governed by their own policies, and we are not responsible for websites we do not control.

11.CONTACT US

Store Name: BREADEASE
Legal Company Name: BreadEase Bakess LLC
Website: https://breadease.com
Email: support@breadease.com
Phone: +1(762)203-7778
Address: 3416 MAURY ST, RICHMOND, VA 23224, United States

Customer Service: Monday through Friday, 9:00 AM–5:00 PM (ET, UTC-5). Closed on weekends and U.S. federal holidays.